All services provided by BitTraffic may be used for lawful purposes only.
By placing an order with BitTraffic, you agree that you understand and accept these policies,
guidelines, and disclaimer.
Content and Usage:
Transmission, storage, or presentation of any information, data or material in violation of
any United States Federal, State, City or international law is prohibited.
This includes, but is not limited to:
Material we judge to be threatening or obscene
Material protected by trade secret and other statute
The subscriber agrees to indemnify and hold harmless BitTraffic from any claims resulting from the use of the service which damages the subscriber or any other party
Pornography and sex-related merchandising is allowed on all of our servers if the content is legal under US laws.
This includes sites that may infer sexual content, or links to adult content elsewhere.
BitTraffic will be the sole arbiter in determining violations of this provision.
Also prohibited are sites that promote any illegal activity or present content that may be damaging to our servers or any other server on the internet.
Links to any such materials are also prohibited.
Examples of unacceptable content or links:
Hate Groups Pirated software
Hacker programs or archives
Child Pornography are not allowed nor tolerated
You acknowledge that BitTraffic does not pre-screen content, but agree that BitTraffic shall have the right (but not the obligation) to access any site,
and remove or restrict access to any content on the service in its sole discretion and without notice or compensation.
Without limiting the foregoing, BitTraffic shall have the right to access any site and remove or restrict access to any content
that violates this Agreement or that BitTraffic believes is otherwise objectionable.
You acknowledge and agree that BitTraffic may preserve or disclose any content if it reasonably believes
disclosure is required by law or in the good faith belief that such preservation or disclosure is reasonably necessary to:
Comply with legal process
Enforce this agreement
Respond to claims that any content violates the rights of third-parties
Protect the rights, property, or personal safety of BitTraffic administrators, its users and the public
BitTraffic will be the sole arbiter as to what constitutes a violation of this provision.
Shell hosting Customer's may not under any circumstances:
Attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
Take any action to obtain services to which such Customer is not entitled.
Forge any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting.
Interfere with service to any user, host or network, including, without limitation, via means of overloading, "flooding", "mail bombing" or "crashing".
Access data not intended for such Customer or logging into a server or account, which such Customer is not authorized to access.
Execute applications that require dedicated bandwidth and/or system resources.
Including, but not limited to, game, voip, shout cast, video streaming, and/or ventrilo servers.
Abuse rules of any Internet Relay Chat (IRC) network(s). Including, but not limited to, taking over channels, nickname stealing, flooding, cloning and/or spamming.
Make connections using private system IP(s). This includes, but is not limited to, main system IP, name server IP and/or private virtual hosts.
Share their account and/or bouncer with other individuals.
Each connection to Internet Relay Chat (IRC) network will be counted as one (1) background process, excluding IRCd Customers.
BitTraffic will monitor Customer's console, connections and resources.
Your account is for the sole use of the owner; account sharing will lead to account termination unless explicit permission was granted by the employees of BitTraffic.
BitTraffic will strongly react to any use or attempted use of an internet account or system without the owner's authorization.
Such attempts include tricking other people into releasing their passwords, password cracking, security hole scanning etc...
Any unauthorized use of accounts or computers by a BitTraffic Customer,
whether or not the attacked account or computer belongs to BitTraffic, will result in action against the attacker.
Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, according to the seriousness of the attack.
Shared (non-reseller accounts) / Semidedicated Servers:
Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account.
Semidedicated servers are not backed up, you must maintain your own backups.
Payment Policies and Billing Procedures
All accounts are set up on a pre-pay basis.
All pricing is guaranteed for the term of pre-payment. BitTraffic reserves the right to change prices at any time.
As a client of BitTraffic it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time.
Any invoice that is overdue for 7 days and not paid will result in account suspension until account balance has been paid in full.
Payment is due each anniversary month or date following the date the account was established.
The Customer is responsible for all money owed on the account from the time it was established
to the time that the Customer notifies BitTraffic to request termination of services.
All payments must be made in USD currency. No refunds will be offered for unused or partially used services.
Service cancellations must be submitted to sales at least seven (7) business days before your next monthly billing cycle.
Child Pornography on the Internet
BitTraffic will cooperate fully with any criminal investigation into a Customer's violation of the Child Protection Act of 1984 concerning child pornography.
Customers are ultimately responsible for the actions of their Clients over the BitTraffic network, and will be liable for illegal material posted by their Clients.
According to the Child Protection Act, child pornography includes "photographs, films, video or any other type of visual presentation that shows a person who is or is depicted as being under the age of eighteen years and is engaged in or is depicted as engaged in explicit sexual activity, or the dominant characteristic of which is the depiction, for a sexual purpose, of a sexual organ or the anal region of a person under the age of eighteen years
or any written material or visual representation that advocates or counsels sexual activity with a person under the age of eighteen years."
Violations of the Child Protection Act may be reported to the U.S. Customs Agency at 1-800-BEALERT.
Spamming, or the sending of unsolicited email, from a BitTraffic server
or using an email address or domain that is maintained on an BitTraffic machine as reference is strictly prohibited.
BitTraffic will be the sole arbiter as to what constitutes a violation of this provision.
Limitation of Liability
BitTraffic reserves the right to terminate service at any time, for any reason, and that no refund or credit will be issued.
Cancellation of service by the user or by us when terms of service are broken does not entitle you to a refund of any kind.
BitTraffic shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from our servers going off-line or being unavailable for any reason whatsoever, whether such acts or omissions arise from negligence, contract, tort, under statute, in equity, at law or otherwise,
which cause bodily injury, death, property damage, or damages for lost profits, loss of revenue or loss of use.
Furthermore, we shall not be responsible for any claimed damages, including incidental or consequential damages,
resulting from the corruption, loss or deletion of any web site or data from one of our servers.
The user is responsible for implementing procedures sufficient to satisfy their needs for data back-up and security.
Your use of the service is at your sole risk. BitTraffic is not responsible for files and/or data residing on your account.
You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on BitTraffic servers.
All sub-networks, distributive hosting sites and dedicated servers of BitTraffic must adhere to the above policies.
Any misuse of our network may result in account termination.
Any attempt to undermine or cause harm to a server, or Customer, of BitTraffic is strictly prohibited.
Any attempt to view private data stored on our network will result in account termination.
Violations of these Acceptable Uses Policies should be referred to http://support.bittraffic.com, all complaints will be investigated promptly.
Failure to follow any term or condition will be grounds for immediate account deactivation.
If you sign up for an account, you are agreeing to these terms, if you do not follow our terms. No refunds will be given.
-Resellers: Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients'. BitTraffic will hold any reseller responsible for any of their clients actions that violate the law or the terms of service.
Failure to respond to trouble ticket/email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via trouble ticket/email and will have a response within 48 hours.
You agree to indemnify and hold BitTraffic, and its subsidiaries, affiliates, agents, employees, and contractors harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post to or transmit through the Service, your use of the Service, your connection to the Service, your violation of the law, this Agreement or the rights of another.
Notices to you may be made via either e-mail or regular mail.
BitTraffic may also provide notices of changes to this Agreement or the service by displaying notices or links to notices to you generally on the service.
BitTraffic reserves the right to revise its policies at any time without notice.
This Agreement constitutes the entire agreement between you and BitTraffic with respect to the Service and supersedes all prior agreements and understandings between you and BitTraffic.
The failure to enforce any provision of this agreement will not be construed as a waiver of any provision or right.
In the event that a portion of this agreement is held unenforceable, the unenforceable portion will be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties, and the remainder of the provisions will remain in full force and effect.
BitTraffic shall not be responsible for any damages your business may suffer. BitTraffic makes no warranties of any kind, expressed or implied for services we provide. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by BitTraffic and its employees.
Denial of Service
We reserve the right to refuse service to anyone at any time for any reason.
Software License and Rights
During the term of a service order, BitTraffic grants Customer a non-transferable, nonexclusive license to use the Software, in object code form only, for its internal needs, to be used solely on the Hardware provided, and solely in conjunction with the Services. Customer agrees that it will not, directly or indirectly:
Copy the Software, except as is necessary to install on Hardware and for internal, archival purposes. In the event Customer makes any copies of the Software, Customer shall reproduce all proprietary notices on such copies.
Reverse engineer, decompile, disassemble, modify or otherwise attempt to derive source code from the Software.
Sell, lease, license, transfer, give possession of, or sublicense the Software or the documentation to others.
Write or develop any derivative or other software programs, based, in whole or in part, upon the Software or any Confidential Information.
By using any BitTraffic services, you agree to submit to binding arbitration. If any disputes or claims arise against BitTraffic or its subsidiaries, such disputes will be handled by an arbitrator of BitTraffic’s choice. An arbitrator from the American Arbitration Association or the National Arbitration Forum will be selected in the state of New Jersey. All decisions rendered by the arbitrator will be binding and final. The arbitrator's award is final and binding on all parties. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. You are also responsible for any and all costs related to such arbitration.
By placing an order with BitTraffic, you agree to accept these policies, guidelines, and disclaimer.
Thank you for your business.